Affiliate Services

  • Convention Sales Manager

    Job ID
    Holiday Inn & Suites Charleston West
    US-WV-South Charleston
  • Overview

    Coordinate activities of the team and catering personnel to provide exceptional events for meetings, conventions and conferences for a variety of clientele.


    • Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
    • Monitor event activities in order to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
    • Confer with staff at a chosen event site in order to coordinate details.
    • Review event bills for accuracy, and approve payment.
    • Plan and develop programs, agendas, budgets, and services according to customer requirements.
    • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
    • Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
    • Inspect event facilities in order to ensure that they conform to customer requirements.
    • Maintain records of event aspects, including financial details.
    • Conduct post-event evaluations in order to determine how future events could be improved
    • Negotiate contracts with clients.
    • Direct administrative details such as, disemination of promotional materials, and responses to inquiries.
    • Read trade publications, attend seminars, and consult with other meeting professionals in order to keep abreast of meeting management standards and trends.
    • Organize registration of event participants.

    Perform all other duties as assigned.


    A minimum of 2 years sales experience in the hospitality industry. Bachelors degree is desireable.


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