Affiliate Services

  • Server

    Job ID
    2018-1068
    Category
    Food and Beverage
    Hotel
    Holiday Inn & Suites Charleston West
    Location
    US-WV-South Charleston
  • Overview

    Servers ensure that patrons have an enjoyable dining experience by providing quality customer service. Servers take orders, serve food and beverages and remove dinnerware from the table in a timely manner.

    Responsibilities

    • Prepare necessary items prior to opening such as salad station and dressings.
    • Stock and maintain refrigerator.
    • Prepare bus pans, silverware, table tents, and other items as requested by manager.
    • Clean and refill sugar caddies and salt and pepper shakers as needed.
    • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that quality guidelines are met.
    • Organize and maintain tickets and ensure all transactions are posted.
    • Clean, clear and organize designated areas of kitchen and dining room.
    • Roll silverware daily based on hotel needs.
    • Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
    • Present menus to patrons and answer questions about menu items, making recommendations upon request.
    • Inform customers of daily specials.
    • Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
    • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
    • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
    • Comply with all food safety and brand standards.

     

    Perform all other duties as assigned.

    Qualifications

    No previous work-related skill, knowledge, or experience is needed. Must be 18 years of age. Prefer a high school diploma or GED certificate.

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