Affiliate Services

Houseman/ Utility Person

Job ID
2017-1049
Category
Janitorial
Holiday Inn & Suites Charleston West
US-WV-South Charleston

Overview

Perform any combination of cleaning and maintenance to maintain hotel, in a clean and orderly manner. Duties include emptying trash, shampooing carpets, making beds, cleaning bathrooms/halls, vacuuming and driving the hotel shuttle.

Responsibilities

  • Follow provided shift checklist to ensure all duties are completed.
  • Clean guestrooms, hallways, lobbies, restrooms, corridors, elevators, stairways, employee break room, guest laundry, pool area, patio, offices and other work areas so that health, safety and brand standards are met.
  • Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.
  • Gather and empty trash and transport other trash and waste to disposal areas.
  • Sweep, scrub, wax, strip, seal, finish, and polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
  • Post and remove caution signs.
  • Dust and polish furniture, window blinds, walls, elevator, machines, and equipment.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Polish silver accessories and metalwork such as fixtures and fittings.
  • Remove debris from parking lot, storage areas, and swimming pool areas.
  • Check and clean equipment in Fitness Center.
  • Replace light bulbs.
  • Move and arrange furniture, and turn mattresses.
  • Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
  • Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
  • Clean sidewalks and pool deck as needed utilizing power washing equipment.
  • Make adjustments and minor repairs such as replace light bulbs, replace batteries, and unclog toilet.
  • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
  • Drive vehicles in order to deliver supplies or run errands.
  • Drive company shuttle to transport guests and provide proper customer service including assisting with luggage etc.
  • Carry and utilize company radio, answering all calls immediately per policy.
  • Move heavy furniture, equipment, and supplies, either manually or by using carts.
  • Notify managers concerning the need for major repairs or additions to building operating systems.
  • Remove snow from sidewalks, driveways, and parking areas, using snowplows, snow blowers, and snow shovels, and spread snow melting chemicals.
  • Deliver guest laundry, express checkout slips, linens, amenities, keys, room service or any other items to guestrooms as requested by guests and management.
  • Clean in and around bird cages and replace liners as needed where applicable.
  • Comply with all safety and brand standards.

Perform all other duties as assigned.

Qualifications

Must have a valid driver’s license and be able to lift up to 50 pounds. Prior maintenance experience while not required is preferred.

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